What should I do if I lose my Mobilis travelcard?

Accueil » FAQs » What should I do if I lose my Mobilis travelcard?

If you lose your travelcard, simply speak to a member of staff at a Mobilis partner sales point. Upon presentation of an ID document and payment of a CHF 30 admin fee, you will be issued with a duplicate SwissPass card loaded with your travelcard.

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